Shipping/Returns

Shipping

Who?
Us to You

What?
Shipping policies and such.

Where?
Pretty much anywhere world wide is where we ship.

When?
We always ship within 24 business hours, but sometimes, it is like 4 minutes after you order. So we have that going for us. From there, it takes anywhere from 2,3,4 or 5 days (if you are in the US) to like a week or two (in most countries outside the US like Canada, Australia, Japan, Brittain, Germany etc.) and up to like 6 months+ if you live anywhere in Russia..

Seriously, the Russian postage system is terrible! They lose tons of packages. If you are from russia, don't buy from us please. We don't understand those letters anyway. Мой питомец обезьяна в огне, вы можете помочь мне найти огнетушитель . What is that? No offense to you if you are russian, we like you as a person, but shipping from here to there is not a match made in heaven.

How?

Free... World wide. That is how!

We ship via USPS First Class Mail (Usually 5 Days or Less), USPS Express Mail (24-48 Hours), and USPS First Class International Mail (1-2 Weeks, ususal (see rant about Russia above.))

Here is a conveniet table to understand:

  Time   Cost  
USPS First Class Mail: 2-5 Days   Free  
USPS Priority Express:   1-2 Days   $18.34  
USPS: First Class International:    1-2 Weeks*    Free  

*This depends on your countries'  speed, customs and other things we cannot control, so occassionally this will take longer. Additionally, see the Russia rant above.

International Shipping Small Print
On our international orders, our tracking number only works until it leaves the US. After that, the tracking number does not update. Shipping via a method that does allow international tracking is cost prohibitive for our products. Especially since we only do free international shipping.

Returns

We allow returns up to 30 days after reciept of your glasses. Returns must come back in like new condition and in the orginal packaging.

If you need  to return a pair of sunglasses, no sweat,  just send us an email to requesting a return at Support@MakaWear.com we will then send you a return authorizeation. You will then send your sunglasses to us, upon receipt, we will issue a full refund. Buyer pays return shipping.

 

Guarantee

Lets make it real clear for you. If you don't dig your Makas, return them within 30 days in original packaging and like new condition for a full refund minus shipping expenses incurred. That was easy. 

If you decide to return a pair, let us know so that we can give you a return authorization number to stick in your box before you send it out. Contact us atSupport@MakaWear.com for instructions.

 

Warranty

Nobody likes defective junk. Or at least, that is what we believe here at Maka Wear. As such, we offer a 6 month warranty against manufacturing process defects, acts of god and some such.. So, if your Makas end up being defective in any way, contact us and we can repair or replace your pair and get that wood back on your face.

Things that are not acts of god: Your rear end, your foot, your totally wicked wipeout, your 3 year old (other ages of children inclusive), your way to hot dashboard etc.

Things that are acts of god: Earthquake, hurricane, flood, tsunami, tornado, Godzilla attacks (GOD - Zilla), alien abduction (oh, and you have to prove it. If you can, we are interested to hear about how it resulted in a pair of broken sunglasses. Also, we would like to understand, why, after being abducted by aliens and having evidence sufficient to prove it, why you are most interested in getting a replacement pair of sunglasses instead of revealing to the planet that we are not in fact alone in this universe.). 

There may be some other acts of God we would cover, so, if you have an act of god that has not been listed above, contact us to let us know what it is and we can decide if you are covered.

 

The Nature of Wood

Every pair of wood sunglasses we carry is 100% unique. Image we were a business selling snow flakes or human babies and you will have a better idea of what I am talking about. We could take pictures of our wood all year and still not get all the different possible variables. So, take comfort in knowing the pair of wood sunglasses you get will be unique to you and not the same as what you saw in the pictures on our site. Trust us, it is a good thing.